DevOps Engineer (RPA sphere)

Our client is the market leader in contact center robotic process automation (RPA). The patented platform delivers a proven approach for automating currently manual management processes. Through automation, the company enables contact centers to effectively reduce cost and increase employee engagement in industries including financial services, telecommunications, insurance and healthcare.

The DevOps Deployment Engineer will be responsible for developing a Continuous Integration and Development (CI/CD) strategy, recommend tools, and implement a fully developed (technical and procedural) automated deployment process. This position will also be responsible for configuration management and standardization across all environments (Dev/QA/Prod). This position will serve as the subject matter expert (SME) for end to end support and continuous improvement of Software as a Service (SaaS) product. The role is part of a team of technical experts that runs and manages application and infrastructure operations for the Company’s clients. Environments are technically sophisticated, and the DevOps Deployment Engineer will work within the Agile Deployment Methodology, custom and commercially of the shelf (COTS) tools that are used to manage the environment, automation technologies, monitoring, alerting, and others.

• Develop the strategy to create and maintain automated deployment systems;
• Develop and implement strategy to auto-deploy product releases, hot fixes and service packs;
• Recommend process improvements to ensure system scalability and reliability;
• Develop and implement deployment plans;
• Work with QA teams to deploy and troubleshoot the product software;
• Analyze and troubleshoot deployment issues in a timely manner;
• Serve as primary customer contact for high priority deployment related inquiries and issues;
• Conduct all business in accordance with client’s policies and procedures;

• 3-7 years of experience as DevOps Engineer;
• Bachelor’s degree in Computer Science engineering, or related field or equivalent work experience;
• Knowledge of system level and integration level testing;
• Experience training or acting in a deployment or solutions engineer, and/or system/platform engineer, technical application support, or experience in a system administration role;
• An Engineering mindset – focused on designing, implementing and improving processes and technology;
• Strong Windows and Linux skills, to be successful, you must be very comfortable on a Linux server and able to easily navigate around;
• Ability and desire to learn new technologies and apply new skills;
• Strong scripting and deployment automation background in a continuous integration environment
• Excellent understanding of the continuous integration practice;
• Cross-platform experience and the expertise to identify and resolve integration issues;

• 100+ technical and non-technical trainings to develop and expand your horizons;
• Internal meetings and conferences (we like sharing our expertise);
• English courses (both with Russian-speaking teachers and native speakers);
• Free medical insurance in 80+ private clinics;
• Sports activities (soccer, basketball, hockey, tennis, swimming, etc.) and corporate events (corporate parties, team building, happy hours, canoeing, etc.);
• Free hot lunches in the office;