QA Automation Engineer (RPA field)

Our client is the market leader in contact center robotic process automation (RPA). The patented platform delivers a proven approach for automating currently manual management processes. Through automation, the company enables contact centers to effectively reduce cost and increase employee engagement in industries including financial services, telecommunications, insurance and healthcare.

• Implement/update automation tests;
• Update different layers of existing automation framework (API, DB work, utilities);
• Incorporate into CI/CD process;
• Maintain automatic run;
• Improve automation testing strategy and processes;
• Implement new functionality;
• Solve issues;
• Learn business knowledge and be able to quickly contribute to the team;
• Analyze new features in sprint user stories and determine potential impact to performance;
• Attend daily standups to report progress and blockers;
• Work independently to define problems, collect data, establish facts, draw valid conclusions and escalate as needed;
• Work closely with other QA team members to share and learn technical and business knowledge;
• Work closely with Dev and DevSecOps teams on integrated items;
• Advocate quality by adhering to QA best practices;
• Keep current with new technologies and incorporate them into testing process as needed;
• Perform after hours testing when field issues arise;
• Conduct all business in accordance with policies and procedures;

• 3+ years of hands-on automation testing experience;
• Ability to convert tests into automation coverage;
• Ability to build/extend Automation Framework, incorporate existing Integration Framework into automation;
• Experience in understanding and executing SQL queries;
• Working knowledge of UNIX, LINUX, Jenkins;
• Experience with Integration API testing via Rest and Soap services with JSON and XML;
• Experience with QA tools, such as Quality Center, Qmetry, Jira, Confluence;
• Experience with trace tools such as Fiddler, HTTPWatch, and AppDynamics;
• Experience writing test cases and tracking defects;
• Knowledgeable in Agile/Scrum SDLC methodology;
• Excellent problem solving and analytical skills;
• Must be able to adapt to changing requirements and priorities;
• Ability to work independently, self-motivated and a strong team player;
• Ability to juggle multiple tasks concurrently in a fast-paced environment;
• Fluent English;